Privacy Policy

1. Information We Collect

We may collect the following types of information:

Personal Information:

• Name

• Email address

• Phone number

• Address

• Service inquiries and preferences

Non-Personal Information:

• IP address

• Browser type

• Operating system

• Pages viewed and time spent on the site

Payment Information:

• If you make a payment through our website or over the phone, we may collect payment details. However, sensitive payment information (e.g., credit card numbers) is processed securely by third-party payment processors and is not stored by us.

2. How We Collect Information

Directly from You:

• When you fill out our contact form or service inquiry form.

• When you call, email, or communicate directly with us.

Automatically:

• When you visit our website, we use cookies and tracking tools to collect information about your interaction with our site.

Third-Party Sources:

• In some cases, we may collect publicly available information or data provided by third-party platforms (e.g., social media or directory listings).

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes for our services.

• Deliver the services you request.

• Improve our website and customer experience.

• Send updates, promotions, or important service-related communications.

• Ensure the security and functionality of our website.

We will never sell your personal information to third parties.

4. How We Share Your Information

We may share your information with:

• Service Providers: Third-party companies that help us deliver our services, such as payment processors, scheduling software, or marketing tools.

• Legal or Regulatory Authorities: If required by law or necessary to protect our rights, property, or customers.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience and gather insights into website performance.

Cookies We Use:

• Essential Cookies: Required for the website to function properly.

• Analytics Cookies: Help us understand how visitors use our website (e.g., Google Analytics).

How to Manage Cookies:

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

6. Data Security

We take appropriate measures to protect your personal information from unauthorized access, disclosure, or misuse. These measures include:

• SSL encryption for secure communication on our website.

• Limited access to personal information for employees and service providers.

• Regular monitoring and updates to our systems to maintain security.

While we take these precautions, no system can guarantee complete security.

7. Your Rights

You have the following rights regarding your personal information:

• Access and Correction: You can request a copy of the information we have about you and ask us to update or correct inaccuracies.

• Opt-Out: You may opt out of receiving promotional emails by following the unsubscribe link in our communications.

• Deletion: You can request that we delete your personal information, subject to legal or contractual obligations.

To exercise these rights, please contact us using the information provided below.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information.

9. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware of such data being collected, we will take immediate steps to delete it.

10. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and the “Effective Date” at the top will reflect the most recent update. We encourage you to review this page periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Phone: 845-416-4026

• Email: shawnstreecare845@gmail.com

• Address: 102 King Dr Poughkeepsie, NY 12603

Acknowledgment

By using our website or services, you acknowledge that you have read and agree to the terms outlined in this Privacy Policy.